VAT and Import Taxes/Duties

Please note that all AutumnHippo's items (except made-to-order items; see below) are shipped from Denmark. Depending on where you are located, either Danish/EU or your local taxes and duties may be applied. Please see below for more details.

Orders to outside of the EU
If your order is shipped to outside of the EU, AutumnHippo does not charge any duties/tariffs/taxes/fees from your local authorities, unless specifically stated. Your local authorities may or may not charge your local VAT and/or import duties/tariffs at the destination. Please check with your local authorities, as this varies from destination to destination.

Please note: If any locally charged duties/tariffs/taxes/fees are not paid, the goods will in most cases be returned at buyer's expense. This means that you will be refunded the price of the goods (not the shipping), minus the cost of the return shipment to Denmark, after the goods have been received in good condition at AutumnHippo.

Orders to the USA specifically
Everything described in the section about orders to outside of the EU is valid for shipments to the USA as well.

Moreover:
Effective August 29, 2025, the US authorities have suspended the de minimis exemption for all international shipments to the US, which means that the US authorities will now apply duties/tariffs/taxes and/or fees to all shipments going into the USA, no matter the value. After having suspended all shipments to the US, the Danish postal service has resumed shipping to the USA, however only in a manner where AutumnHippo will be charged for duties applied by the U.S. authorities. Until I find a way to charge U.S. buyers at check-out (without upgrading my webshop to a much, much more expensive tier), FedEx and UPS are available for shipments to the USA.

Orders to inside of the EU
For orders to inside of the EU, AutumnHippo charges Danish/EU VAT. You will not be charged any import duties or additional VAT at the destination.

If you need to order for a registered EU business, please create a login and send me your valid EU VAT number before ordering so I can set up your account as VAT exempted.

Orders to Denmark
On orders to Denmark, AutumnHippo always charges Danish moms. Please create a login and contact me with your CVR number prior to ordering if you need an invoice stating your company name and CVR number.

Orders to Norway
On orders containing only items less than 3000 NOK each, to private persons in Norway, AutumnHippo charges MVA via the VOEC scheme. Orders are shipped out as per the VOEC agreement, which means you will not be charged any import duties or additional VAT at the destination.

Made-to-Order Items
Any made-to-order items (typically coffee mugs etc.) will be shipped directly from our supplier's warehouses around the world. If your order contains both stocked items and made-to-order items, that is no problem -- you will just receive two shipments: One from Denmark containing the stocked items (see above), and another one containing the made-to-order items.

Any made-to-order item will always be mentioned as such in the description page when ordering.

Our supplier always ships from their warehouse closest to you in order to minimise transit time and taxes/duties/fees at the destination. Although it cannot be guaranteed that your items will always ship from your customs region, our supplier will do their best to achieve this if possible from their warehouses in the USA, EU, UK, Canada, Australia, etc.